Estate Fence Co

Privacy Policy

Last Updated: May 12, 2026

1. Information We Collect

When you use our website, request a quote, call us, text us, email us, or interact with Estate Fence Co, we may collect the following information:

• Name
• Phone number
• Email address
• Property address or project location
• Fence project details, including fence type, approximate linear footage, gates, removal needs, photos, notes, and related project information
• Communication records, including call, text, email, and quote request history
• Website usage data such as browser type, device type, pages visited, referral source, and general analytics information

We collect this information when you voluntarily provide it through our website forms, phone calls, emails, text messages, or other direct communication with our company.

2. How We Use Your Information

Estate Fence Co uses your information to operate our business and provide fence quote, scheduling, project, and customer support services.

We may use your information to:

• Respond to quote requests
• Provide fence estimates and project information
• Schedule appointments, site visits, or project follow-ups
• Send project updates by text, phone, or email
• Contact you regarding your fence project or service request
• Improve our website, marketing, customer service, and internal operations
• Maintain business records and comply with legal, regulatory, or carrier requirements

3. SMS/Text Message Communications

By submitting your phone number through our website forms or otherwise providing your phone number to Estate Fence Co, you consent to receive SMS/text messages from Estate Fence Co regarding quote requests, appointment scheduling, project updates, customer support, and related service communications.

Text messages may include quote follow-ups, appointment reminders, project updates, scheduling questions, customer support responses, and other communications directly related to your fence quote or project.

Estate Fence Co does not use SMS to send unrelated spam or mass-message campaigns. We only send text messages based on your request, consent, project status, or prior communication with our company.

4. No Sharing of Mobile Information

We may share information only with service providers that help us operate our business, such as phone, messaging, website, CRM, scheduling, email, payment, analytics, or automation providers. These providers are used only to help us deliver our services, communicate with customers, manage requests, and operate our business.

These service providers are not authorized to use your personal information for their own marketing purposes.

5. Phone, Messaging, and Communication Providers

Estate Fence Co may use third-party communication platforms, phone systems, messaging providers, CRM tools, automation tools, and related business software to manage calls, text messages, quote requests, customer communications, and project updates.

These tools may process your information only as needed to provide communication services, deliver messages, route calls, document customer requests, and support our normal business operations.

6. Website Analytics and Tracking

Our website may use cookies, pixels, analytics tools, advertising tools, and similar technologies to understand website traffic, improve user experience, measure advertising performance, and improve our services.

This may include information such as pages visited, time on site, referral source, device type, browser type, and general location information. This information helps us improve our website and marketing.

7. How We Share Information

Estate Fence Co does not sell your personal information. We may share limited information only when necessary to operate our business, provide services, comply with the law, or protect our rights.

We may share information with:

• Service providers who help us manage calls, texts, emails, scheduling, quotes, customer records, website forms, analytics, or business operations
• Contractors, installers, or project partners involved in your fence quote or project
• Legal, regulatory, or carrier compliance entities when required
• Law enforcement, courts, or government agencies if legally required

We do not share SMS opt-in consent or mobile phone information with third parties for their marketing or promotional purposes.

8. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, email system, messaging platform, or online transmission is completely secure.

You should avoid submitting highly sensitive information through website forms, text messages, or email unless specifically requested and necessary for your project.

9. Data Retention

We retain customer information for as long as necessary to provide services, respond to requests, maintain business records, resolve disputes, comply with legal obligations, and support normal business operations.

We may retain quote requests, project details, communication history, and related records for business, legal, tax, compliance, and customer service purposes.

10. Your Choices

You may request that we update, correct, or delete certain personal information, subject to legal, business, or compliance requirements.

To stop receiving SMS/text messages from Estate Fence Co, reply STOP to any text message. For assistance, reply HELP or contact us directly.

You may also contact us to request that we stop contacting you by phone, email, or text, except where communication is necessary for an active project, legal requirement, or business record.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. Estate Fence Co is not responsible for the privacy practices, policies, or content of third-party websites.

12. Children’s Privacy

Our website and services are intended for adults and property owners or authorized decision-makers. We do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

Estate Fence Co may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.